Your business is plateauing. Customers are leaving, employees are disengaged, and you can't figure out why. You're working hard, but you’re stuck because complacency is the enemy of progress. The issue isn't your product; it's your process for listening. You're not getting all the feedback.

The challenge is that perspective is reality. The feedback you need to hear is often the hardest to deliver, or receive. You can’t afford to dismiss a critique just because you don't like the delivery or disagree with the messenger.

In this week's episode, I broke down a powerful moment from my corporate career: When receiving criticism, how do I keep my ego out of it and position myself to be receptive?

We talk about why feedback is the breakfast of champion, how to seek outside validation when criticized and the one thing you must realize before you try to improve.

Get our complete answer to this and some other questions at CAMPFIRE | 029.
Watch the full episode at https://youtu.be/yjqM3NO2Nk0
and read more in THE ASCENT | 029