Are you a business owner struggling to figure out why they're leaving or not coming back? The answer is likely in the feedback you’re not getting, or the way you’re giving it. In this critical episode, we dissect the art of feedback: how to ask for it, how to give it, and most importantly, how to receive it without getting defensive.

I share a high-stakes corporate moment when I received feedback from a superior. I wasn't sure the superior was correct, but I understood that perspective is reality. Instead of reacting defensively, I chose to take a "poll" with other colleagues to see if this was a common viewpoint or just one person's opinion. This is a prime example of putting aside ego to seek Holistic Growth and improve how you show up for your team.

We discuss why you can't be too blunt when delivering feedback, you have to frame it from the angle of I'm trying to help you. Learn the difference between giving feedback as a means of venting versus an attempt to drive change. Remember, feedback is the breakfast of champions, and complacency is the enemy of progress.

Watch the full episode at https://youtu.be/yjqM3NO2Nk0
and read more in THE ASCENT | 029.

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